nusa22 Platform Privacy Notice

This page describes what we collect when you use nusa22 and how we keep that data protected. We collect your email, phone number, identity documents, and payment information to verify your account and process your deposits and withdrawals. We also log your betting activity, game sessions, and account balance to maintain accurate records and settle disputes fairly.

We at nusa22 treat your data with care. We use industry-standard encryption to protect your information, and we do not sell your personal data to third parties. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), our compliance team, and law enforcement when required by law. This notice explains our practices in detail.

If you have questions about how we handle your data, contact our support team or use the contact form at the end of this page.

What data we collect on nusa22

Account registration and identity verification

When you open an account on nusa22, we collect your email address, phone number, full name, date of birth, and residential address. We also ask for a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement). We use this information to verify your identity, comply with anti-fraud and anti-money-laundering regulations, and prevent account abuse.

We store your identity documents securely and do not share them with third parties except as required by law or to comply with regulatory requests. Our verification team reviews your documents within standard business hours. Once verified, your account is activated, and you can deposit and withdraw funds.

Payment and transaction data

We collect payment information when you deposit or withdraw funds. This includes your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), the amount, the date, and the transaction status. We share this information with our payment processors to complete your transactions. We do not store your full payment credentials (e.g., full card numbers or e-wallet passwords); we store only the last few digits and the transaction reference.

We keep transaction records for at least seven years to comply with financial regulations and to help resolve disputes. You can access your transaction history anytime through your account dashboard.

Betting and gaming activity

We log all your betting activity on nusa22. This includes every bet you place, every game you play, every spin on a slot machine, and every hand at a live-dealer table. We record the match or game, your stake, the odds, the outcome, and the settlement. We use this data to maintain accurate records, settle disputes, and detect fraud or abuse.

Your Betting History is stored in your account and is accessible only to you and our support team. We do not share your betting data with third parties except as required by law. We keep betting records for at least seven years.

Technical and device data

When you access nusa22, we collect technical information about your device and connection. This includes your IP address, device type (Android, iOS, desktop), browser type, operating system, and the pages you visit. We use this data to improve our platform, detect technical issues, and prevent fraud. We also use cookies and similar tracking technologies to remember your preferences and keep you logged in.

We do not use this data to track you across other websites. Our cookies are used only on nusa22. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

How we use and protect your data on nusa22

Our use of your data

We use your data for the following purposes: to verify your identity and prevent fraud, to process your deposits and withdrawals, to maintain accurate betting records and settle disputes, to comply with legal and regulatory requirements, and to improve our platform and customer service. We do not use your data for marketing or advertising without your explicit consent. We do not sell your data to third parties.

If you contact our support team, we may use your communication to resolve your issue and improve our service. We keep support tickets for at least two years. If you report a problem during a holiday like Idul Fitri, Idul Adha, Imlek, or Nyepi, we will address it when our team returns to work.

Data security and encryption

We use industry-standard encryption (TLS/SSL) to protect your data in transit. Your password is hashed and salted, so we cannot see it. Your account is protected by two-factor authentication if you enable it. Our servers use firewalls and intrusion-detection systems to prevent unauthorized access.

However, no security system is perfect. We cannot guarantee absolute protection against all risks. Use a strong password, keep your login details confidential, and contact us immediately if you suspect unauthorized access to your account.

Third-party processors and data sharing

We share your data with third-party processors only when necessary to provide our service. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), our hosting provider, and our compliance and fraud-detection vendors. We require all third parties to sign data-processing agreements and to protect your data with the same standards we use.

We may also share your data with law enforcement or regulatory authorities if required by law or court order. We will notify you of such requests unless prohibited by law. Our servers may be located outside your jurisdiction, so your data may be processed in different countries. By using nusa22, you consent to this international data transfer.

Your rights and choices

You have the right to access your personal data, request a copy of your data, and correct inaccurate information. You have the right to request deletion of your data, subject to legal and regulatory requirements. You have the right to object to certain uses of your data, such as marketing communications. You have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights.

To exercise these rights, contact our support team with your request. We will respond within standard response windows. Some requests may take longer if they require investigation or involve large amounts of data.

Cookies and tracking

We use cookies to remember your login status, your language preference, and your account settings. We also use cookies to track how you use our platform so we can improve it. These are first-party cookies used only on nusa22. We do not use third-party cookies for tracking or advertising.

You can disable cookies in your browser settings. However, disabling cookies may prevent you from logging in or using certain features. We do not respond to "Do Not Track" signals because we do not track you across other websites.

Policy updates and contact

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of nusa22 after such changes constitutes your acceptance of the updated policy.

If you have questions about this privacy notice or our data practices, contact our support team. We offer English-language support during business hours. You can also reach us via email or the contact form below. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team can assist you with privacy-related inquiries.

Contact us about privacy

For privacy-related questions or requests, use the form below or contact our support team directly. We will respond within standard response windows.

We at nusa22 are committed to protecting your privacy and handling your data responsibly. This notice applies to all users of our platform, regardless of location. Our services are available only where local law permits. If you have concerns about how we handle your data, contact us anytime.